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What’s a whitelist, you ask?

A whitelist is essentially a list of people, companies or contacts you DO want to hear from—or a list of email addresses or domain names from which an email blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising email, commonly known as “spam”, is a HUGE problem.

We really hate spammers.

There’s a lot of them.

So many, in fact, that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place—regardless of whether or not you want to hear from that person.

Fortunately there is something you can do about it!

You can whitelist!

Every email service is different, so below are instructions for some of the more popular ones.

If yours isn’t here, please contact your ISP’s customer service team and ask for their instructions.


  • In your inbox, locate an email from jill@screwtheninetofive.com – like your welcome you just received from me!
  • Drag this email to the “primary” tab of your inbox.
  • You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail:

  • When opening an email message, a “+” symbol should display next to From: and the sender’s name.
  • Select this and an “Add to contacts” pop-up should appear. Select “Save”


  • AOL does not blacklist emails from contacts in your Contacts list, so all you have to do to whitelist emails is add the sender to your Contacts list and move the email to the Inbox folder.
  • Launch your Web browser, navigate to AOL and log in using your email and password.
  • Click “Spam” in the left navigation menu to view the Spam folder.
  • Select one of the blacklisted emails. The sender and email body are displayed.
  • Click the “Show Details” link under the email’s subject to view the full name and email address of the sender.
  • Click the email address in the Sender section and select “Add Contact” from the drop-down menu.
  • Type a first and last name and a phone number in the resulting window and click “Add Contact.”
  • Click the “Not Spam” button at the top of the window to send the email to the Inbox folder.

Mac Mail

  • Select “Mail” and “Preferences” from the top menu.
  • In the “Preferences” window, click the “Rules” icon.
  • Click the “Add Rule” button.
  • In the “Rules” window, type a name for your rule in the “Description” field.
  • Use the following settings: “If any of the following conditions are met: From Contains.”
  • Type the sender’s email address in the text field beside “Contains.”
  • Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.

Outlook 2003 & Later

  • Right-click on the message in your inbox.
  • Select “Junk E-mail” from the menu.
  • Click “Add Sender to Safe Senders List.”